Eligibility for Returns:

• Damaged or defective products must be reported within 48 hours of receiving the product.

• Products must remain unopened, sealed, and in their original condition.

• Returns due to subjective reasons such as change of mind, dislike of product taste or smell are strictly non-refundable and non-returnable.

Process for Returns:

• Customers must provide clear photographic evidence of damage or defects.

• Returns requests to be sent to support@mygreenaura.com for approval.

• Return shipping costs are initially borne by the customer, refunded upon verification of genuine claims.

Refund Process:

• Refunds will be processed within 10-15 business days after product inspection and approval.

• Refunds will be issued to the original payment method only.