Final interpretation of product returns, refunds, and eligibility criteria remains with Green Aura management.
Green Aura reserves the right to refuse service or cancel orders suspected of fraudulent activities.
Pricing, offers, and policies can be updated without prior notice to the customer.
Genuine, verifiable grievances regarding product quality and shipping issues will be prioritized and resolved amicably.
Refunds for damaged or incorrect shipments will be promptly handled upon verification.
Transparent and accessible communication channels for customer support are maintained consistently.